Returns & Exchanges

At LiberNovo, we want you to be completely satisfied with your home decor and furniture; therefore, we offer a 30-day window for returns on items in their original condition. Our goal is to ensure your living space feels exactly as you envisioned it with every purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all hardware, assembly manuals, and protective inserts are included to prevent damage during transit.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email, then attach it clearly to the outside of your parcel.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.