Frequently Asked Questions
Everything you need to know about bringing comfort home.
What materials are used in LiberNovo home products?
We prioritize sustainability and durability, using premium materials such as organic cotton, sustainably sourced hardwoods, and non-toxic finishes to ensure your home remains safe and stylish.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 10-14 business days to ensure safe handling and assembly.
What is your return policy for home decor and furniture?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Currently, LiberNovo ships to the continental United States and Canada. We are working on expanding our logistics to reach more international destinations soon.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
Are your products covered by a warranty?
Yes, all LiberNovo furniture items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
